Usage Guide

Payment

About payment methods You can choose to pay by credit card, Apple Pay, Google Pay, or Shop Pay.
Credit card payment We accept Visa, Mastercard, American Express, and JCB.
Apple Pay On iPhone, iPad, and Mac, you can use Apple Pay to make payments on the web in Safari. To use it, select Apple Pay on the payment screen.
Google Pay If you are using Google Chrome or an Android device, you can pay with your Google Pay account. To use this service, select Google Pay on the payment screen.
Shop Pay Shop Pay is a payment service available for Shopify stores. By saving your address and credit card information with Shop Pay, you can easily make purchases using the saved information from your next purchase at stores that have Shop Pay enabled.

About delivery and shipping charges

About Shipping Delivery dates vary depending on the day of the week you order.
If you order on Tuesday, it will be shipped on Thursday
If you order on Wednesday, it will be shipped on Friday
If you order on Thursday, it will be shipped on Saturday
If you order on Friday, it will be shipped the following Tuesday
If you order on Saturday, it will be shipped the following Wednesday
If you order on Sunday, it will be shipped the following Thursday
If you order on Monday, it will be shipped the following Thursday

Regarding Golden Week, Obon, and New Year's holidays Please check the latest information as it may change from time to time.
Shipping Shipping costs vary depending on your region and the time of year.
[March to November] (refrigerated delivery)
60 size (1 to 6 servings)
Hokkaido: 2,140 yen, Northern Tohoku: 1,540 yen, Southern Tohoku: 1,410 yen, Kanto/Shinetsu: 1,280 yen, Hokuriku/Chubu/Kansai/Chugoku/Shikoku: 1,160 yen, Kyushu: 1,280 yen, Okinawa: 1,680 yen
80 size (serves 7-12)
Hokkaido: 2,420 yen, Northern Tohoku: 1,830 yen, Southern Tohoku: 1,700 yen, Kanto/Shinetsu: 1,570 yen, Hokuriku/Chubu/Kansai/Chugoku/Shikoku: 1,450 yen, Kyushu: 1,570 yen, Okinawa: 2,290 yen
120 size (13 servings or more)
Hokkaido: 3,490 yen, Northern Tohoku: 2,900 yen, Southern Tohoku: 2,770 yen, Kanto/Shinetsu: 2,630 yen, Hokuriku/Chubu/Kansai/Chugoku/Shikoku: 2,510 yen, Kyushu: 2,630 yen, Okinawa: 4,020 yen

[December to February] (Standard delivery)
60 size (1 to 6 servings)
Hokkaido: 1,920 yen, Northern Tohoku: 1,320 yen, Southern Tohoku: 1,190 yen, Kanto/Shinetsu: 1,060 yen, Hokuriku/Chubu/Kansai/Chugoku/Shikoku: 940 yen, Kyushu: 1,060 yen, Okinawa: 1,460 yen
80 size (serves 7-12)
Hokkaido: 2,200 yen, Northern Tohoku: 1,610 yen, Southern Tohoku: 1,480 yen, Kanto/Shinetsu: 1,350 yen, Hokuriku/Chubu/Kansai/Chugoku/Shikoku: 1,230 yen, Kyushu: 1,350 yen, Okinawa: 2,070 yen
120 size (13 servings or more)
Hokkaido: 2,830 yen, Northern Tohoku: 2,240 yen, Southern Tohoku: 2,110 yen, Kanto/Shinetsu: 1,970 yen, Hokuriku/Chubu/Kansai/Chugoku/Shikoku: 1,850 yen, Kyushu: 1,970 yen, Okinawa: 3,360 yen

Returns and Exchanges

Regarding product returns and exchanges Due to the nature of our products, we do not accept returns or cancellations after an order has been placed, except for initial defects. Please contact us within 7 days of receiving the product if you wish to return or exchange it. If you contact us within 7 days of receiving the product and it is damaged or soiled during shipping, or if the product you received is different from the one you ordered, we will exchange it for a new product at our expense.